Windows 10 was installed free on my laptop last year. I never asked for it it just arrived. A few weeks ago I noticed that somehow my pc had reverted back to windows 8??????Anyway, it was working ok so I just left it. Now my laptop has crashed and I would like to do a reinstall of the free windows 10. I have been in safe mode this morning and saved all personal files and folders to a disk. I don't seem to be able to get onto the net even though I selected option of safe mode with internet.
I am not techy at all and have tried to find this answer through youtube etc but so much information out there I am confused.
I believe I can download windows 10 to my USB stick and do it that way?? How and where? Also, as the windows 10 I had orginally installed itself free I have no product code or anything like that.
Please can someone help me?
I did not find the right solution from the internet
References : https://www.cnet.com/forums/discussions ... indows-10/startup animation explainer